Greetings,

I'm not the best speller but I see the word "incase" is spelled incorrectly on your website. In the past I've used a service like SpellAlerts.com or SiteChecker.com to help keep mistakes off of my websites.

-Kelly

During the 6 days we rented a HomeAway/VRBO "Luxury Apartment" in Galway for $7,000 the property manager did not respond to repeated phone calls, texts or emails about the problems with the rental. We had to wait for over an hour on the sidewalk outside the building for a housekeeper to let us in when we arrived. Jacuzzi, washing machine, pots in the kitchen were all dirty. Seagulls' old, dried droppings were all over the balcony. And what's not mentioned about the location is the larger ocean tanker ships actively using the docks the place looks out on can make a good deal of noise. Additionally, the many seagulls roosting on the roof of the penthouse and surrounding buildings cry and screech 24 hours day. Not a restful place to vacation.

Galway is a terrific city and there must be better places to rent especially for this high a price.

I was looking at your website and noticed it appears the word "incase" is spelled wrong. I had similar problems on my site until someone mentioned it to me and I also now use software from SpellPerfect.com to keep my site error free.

Hello,

You misspelled the word "incase" on your website. Sometimes errors like can hurt your web traffic. Maybe check out a service that alerts you to issues like SpellReport.com or CheckMySite.com.

-Steve

It looks like you've misspelled the word "incase" on your website. I thought you would like to know :). Silly mistakes can ruin your site's credibility. I've used a tool called SpellScan.com in the past to keep mistakes off of my website.

-Maria

It looks like you've misspelled the word "incase" on your website. I thought you would like to know :). Silly mistakes can ruin your site's credibility. I've used a tool called SpellScan.com in the past to keep mistakes off of my website.

-Kerri

Hi,

The bed in our property zips together to allow either Super King or Twin bedroom layouts. There is no option available to clients to advise them of this or select either as an option. Please could this functionality be added?

Regards
Mark

Visited Villa Yaiza in Playa Blanca in May .Don't have a problem with Homeaway as such but they don't give any opportunity to leave feed back on the villa you visited .
They sent an email with the question but didn't let you go on .
Would be helpful to let fellow travelers know about the standard of accommodation and how the owners dealt with any problems .

I LOVE HomeAway!! So far I am 2 for 2 in great vacation home-renting experiences. In January I rented a beautiful apartment in Paris for a week on a belated honeymoon with my husband. I was a little nervous about renting from a stranger (especially in a foreign country!), but I really liked that HomeAway offered reviews from other people who had stayed in that apartment - it made me feel more secure about our decision. We enjoyed our vacation, feeling like fake-locals, and it was much less expensive than going the hotel route (plus offered us the flexibility of cooking meals etc). Recently I rented a small cottage in Provincetown (Cape Cod, MA) for a week, also through HomeAway. Another great experience.. I was pleased to have been able to connect with a homeowner who had a nice little (affordable) cottage for rent. Again - having positive reviews from other renters made me feel much more secure about our decision to rent the property. In addition, there are no fees (at least on the renter’s end) to use HomeAway, which is great.

We went back to San Diego last month for my daughter’s graduation from pharmacy school. She’s going to do a critical care pharmacy residency, whereas I was hoping she’d be working with Medical Marijua…….OK never mind. I digress. The house we rented through Home Away was frakking incredible. Three bedrooms, all with big bloody flat screens. Comfy living room with a REALLY big bloody flat screen. Fully stocked kitchen (no flat screen). A MASSIVE back yard that had: a huge pool (deep end over my head-fecking awesome), a Tiki bar, a hot tub, a koi pond (they were delicious), a fire pit (handy for roasting koi), a stripper pole (seriously) and a covered slab to park a boat, RV, or about fifteen Harleys. The process was easy, deposits paid online with plentiful email between myself and the owner. Owner met us at the house and showed us all the amenities. Security deposit returned promptly on departure. We’ll definitely use this property again the next time we’re in SD. *No Koi fish were harmed, roasted, or consumed during the course of our stay. Come on, they’re like big, wet puppies!

Had family coming in from out of state for 10 days and this proved to be a great option. We rented a house in south Austin and it allowed us space to stay in, cook, hangout around the kitchen table, and also walk to local stuff. Best decision ever. The process was easy - it was my first time using HomeAway. And the homeowner was very friendly and professional. Thanks!

My partner and I just returned from a 10 night vacation to Playa del Carmen, Mexico.  We had a wonderful time.  We booked thru home away with a family renting out their “charming penthouse” in Playa del Carmen.  Victor and Helene were wonderful hosts.  They are both very knowledgeable about the surroundings and eager to help.  The space was amazing.  A private rooftop patio and soaking pool outside with lots of different sitting areas.  The bed………….the bed was wonderful.  I really need to find out what kind of mattress that was because I haven’t slept that good, ever.  We were in touch with the owners before leaving home and so we felt very confident in all the arrangements.  Victor and Helene sent several emails with details on directions, surroundings, etc.  I would recommend Home Away, but I would especially recommend staying a the “Charming Penthouse, Playa del Carmen.”  Cant wait to go back

I love Home Away! The website makes it easy to find a vacation rental, see pictures, contact the owner, and book the place. I was trying to find rentals in Austin,Tx for friends from Germany and this made the process simple. I tried other rental sites and you had to call to get pictures, and quotes. Home away even offers insurance plans incase the individual owner of the rental tries to screw you over.

Much better than using a hotel! Great for finding a vacation rental for a family with a small child.

I have now used HomeAway or their affiliates for stays in New York (previuos review), Paris, Lyon, Avignon France; QuebecCity, and we just signed up to stay at a great 33rd floor condo in Chicago. From the renters point of view ….. Unless you have to stay in a hotel …. This is the only way to travel. Paris … Cute studio apartment in the Marais area.  It was exactly as it looked on the site. Lyon was a loft apartment in a great old building but full kitchen etc and great views of the river and city. Avignon… We could have had  six more people … Private courtyard with olive trees .. French doors to that courtyard from three rooms…close to everything. I love HomeAway!!!

I almost cancelled a HomeAway reservation that I made for St. Charles, MO with The Guest House Co because of all the negative reviews that I read here about HomeAway. And while I don’t doubt any of the problems that people complain about, I just want to take a moment to say that The Guest House Co was FANTASTIC! The owners were wonderful (and addressed my concerns about the reviews I had read) and the home was beautiful. It was clean and more spacious than I expected from such an old home. They had lots of extra amenities, like a basket of snacks (which my kids devoured!) and some cold drinks and coffee. My whole family is anxious to go back.

My husband and I have been using VRBO and HomeAway for over a decade, and love the convenience and property information. We’ve always called and asked questions about properties before booking & paying, so we have not experienced the issues that a few others have. We’ve rented both small cabins/cottages for two, and large retreats for 40, both in state and out of state. One really important feature is the customer ratings on each property on the HomeAway site.

I’ve used HomeAway to rent homes in St.Simon, Wrightsville Beach, Savannah, and London. In all cases, the homes met my expectations and when I’ve had to contact the owners, they were readily accessible and responsive. However, I have read numerous reviews of the site where the owners have kept the damage deposits for no good reason, cancelled after the agreed upon cancellation deadline, or deleted bad reviews to make their property look more appealing so use at your own risk.

Home Away is cashing in on the trend to stay in other homes instead of hotel rooms. Airbnb has set this trend, and is certainly the leader in the space. But Home Away provides an equally good service, and should be considered when travelling away from home. They may have a selection that you cannot find on Airbnb, and you may find rates more reasonable. They also have first class customer service, so that gives you peace of mind which is important when travelling, as you don’t want to have to feel stressed about something going wrong.

Homeaway is my favorite house rental service whenever I travel. I always get exactly what is advertised and there is no confusion involved in the process, also it is very transparent and straightforward. The pictures are very good and high-quality. I’d rather use HomeAway than any of their competitors because I have never had a problem with them. I trust them. Someone is running that website very well indeed. In fact I’m even considering opening up a few of my own properties to use for travelers on there because I have found the process so easy and such a great idea. I think with HomeAway there is just more assurance of satisfaction and protection for both tenant and landlord, and that is a nice feeling to know that the transactions are protected and guaranteed. They seem to screen people for potential problems or inconsistencies in some way or other and I think that is a good and responsible thing to do. I trust this site a lot and recommend it highly.